Frequently Asked Questions

  • Partnering with Obtener allows you to reach a broader customer base, including those who prefer on-demand delivery. It’s a simple, effective way to boost your sales and connect with customers who might not visit your store in person.

  • There are no upfront costs to join Obtener. We operate on a straightforward commission model, taking a 5% commission on the total order value of each sale made through our platform.

  • Getting started is easy! Contact our team to sign up, and we’ll help you set up your store on the platform. Once registered, you’ll be able to manage your inventory and sales directly through our online dashboard.

  • Our 5% commission is applied to the total order value of each sale made through Obtener. This ensures you only pay a fee when you make a sale, making it a low-risk way to expand your reach without upfront costs.

  • We provide a retailer dashboard where you can easily manage your inventory, update product availability, and monitor sales. Whether you’re using a POS system or managing your inventory manually, our tools are flexible to accommodate your needs.

  • Yes! Our platform offers real-time sales data and insights into customer activity, helping you understand trends and make data-driven decisions for your business.

  • Obtener is designed to accommodate a wide range of products, from groceries to beauty items and household goods. If you have specific questions about product categories, feel free to reach out to our support team.

  • Payments for completed orders are processed securely and transferred directly to your designated account. We’ll work with you to set up a reliable payment schedule that fits your needs.

  • We’re committed to supporting our retail partners. Our team is available to assist you with any questions or issues, from setting up your store to managing orders and optimising your performance on the platform.